Quality evaluation and preferences of healthcare services: the case of telemedicine in Sardinia

TitleQuality evaluation and preferences of healthcare services: the case of telemedicine in Sardinia
Publication TypeJournal Article
Year of Publication2019
AuthorsCapecchi, S, Meleddu, M, Pulina, M
JournalQuality & Quantity
Volume53
Issue5
Pagination2339–2351
Abstract

This paper explores preferences towards cardiological e-health services, assessed on a representative quota sample of potential users in Sardinia, Italy. By a mixture model approach, it is possible to observe individual response behaviour expressed in terms of agreement and heterogeneity. While a substantial heterogeneity emerges for modes of consultation, the ranking of respondents’ preferences is clearly depicted for the location. The findings highlight a strong preference for a cardiological consultation at the family doctor and for the province of residence as a location. Notably, education and age are the covariates that most importantly affect choice processes.

URLhttps://link.springer.com/article/10.1007%2Fs11135-018-0743-4
DOI10.1007/s11135-018-0743-4
KeywordsE-medicine, evaluation, Heterogeneity, mixture models