The literature suggests an increased risk of cybervictimisation during the COVID-19 pandemic. This paper explores student and staff experiences in a higher education community as victims of cyberbullying and cyberstalking during the COVID-19 lockdowns. An online semi-structured questionnaire was administered to self-identified students and staff victims within a higher education context. By analysing victim responses, within a qualitative framework, this research identifies perceptions, impacts and support mechanisms. The findings offer insights for the development of effective practices and policies to mitigate risk factors and foster resilience. This research addresses the need for comprehensive understanding in the face of emerging digital challenges and future traumatic events.