Investigating the degree of visitors' satisfaction at a museum
Title | Investigating the degree of visitors' satisfaction at a museum |
Publication Type | Journal Article |
Year of Publication | 2013 |
Authors | Del Chiappa, G, Ladu, MG, Meleddu, M, Pulina, M |
Journal | ANATOLIA AN INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY |
Volume | 24 |
Pagination | 52–62 |
URL | http://www.tandfonline.com/doi/abs/10.1080/13032917.2012.762317 |
DOI | 10.1080/13032917.2012.762317 |
Keywords | customer satisfaction, ordered logit, visit experience |